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AWWA ACE59842
- Water Utility Performance Standards: Criteria and Measurement
- Conference Proceeding by American Water Works Association, 06/17/2004
- Publisher: AWWA
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Water utilities seeking to improve their water supply, treatment, and transmission systemsneed a way to measure the performance of their system. Performance measurement is criticalto establishing a baseline, setting performance goals, and determining the improvementachieved by proposed projects. The San Francisco Public Utilities Commission (SFPUC) isimplementing its multi-billion dollar capital improvement program (CIP), and has developedmethods to measure overall system delivery performance. These methods go beyondtraditional measures such as system hydraulics, and capture issues such as reliability,redundancy, and operational flexibility.
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