AWWA ACE63104

This slide presentation outlines the culture, and internal communications,of a water utility and how it will define its success inoutreach and external communications. Workforce demographics and its implications are outlined, along with internal communication as a technology within an organization, strategic planning, and internal communications, strategies/intentions. The presentation discusses basic elements to customercommunication that include: risk; safety; quality; infrastructure; rates; and stakeholder considerations.

Product Details

Edition:

Vol. - No.

Published:

06/01/2006

Number of Pages:

23

File Size:

1 file , 290 KB