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AWWA ACE63104
- Internal Communications: Getting Stronger from the Inside Out
- Conference Proceeding by American Water Works Association, 06/01/2006
- Publisher: AWWA
$12.00$24.00
This slide presentation outlines the culture, and internal communications,of a water utility and how it will define its success inoutreach and external communications. Workforce demographics and its implications are outlined, along with internal communication as a technology within an organization, strategic planning, and internal communications, strategies/intentions. The presentation discusses basic elements to customercommunication that include: risk; safety; quality; infrastructure; rates; and stakeholder considerations.
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