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AWWA ACE63212
- Improving Utility Board Working Relationships: "Managing Up" More Effectively
- Conference Proceeding by American Water Works Association, 06/01/2006
- Publisher: AWWA
$12.00$24.00
This slide presentation outlines information on improving utility board working relationships. Presentation topics include:Nature of the Changing Relationships;Improving Your Board's Effectiveness;Improving Your Effectiveness withYour Board; and,Lessons Learned/Q&A. The term "managing up" is used and is defined as: management training and books focus on"managing down" (employees' performance)and across (departments' performance);"Managing up" requires some new thinking;moving from accepting top-down, arms lengthrelationships to a 2-way, collaborative relationship. Includes table.
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