AWWA ACE68608

This powerpoint presentation presents a crisis situation and how it was handled by the media and by Tampa Bay Water. Topics covered include: be the first and best source of informationwith the Board, the public, and the media;open communications with project teamcriticalincluding full disclosure to communications staff; respond to the role of investigative reporter byupholding the public's right to know, uncovering "secret" information, provoking outrage; and,prompt policy changes or action; focus on reports to Board, regulators, members; and, have communications staff attend and observeinterviews.

Product Details

Edition:

Vol. - No.

Published:

11/01/2008

Number of Pages:

24

File Size:

1 file , 1.1 MB