• AWWA ACE68608
Provide PDF Format

Learn More

AWWA ACE68608

  • It's Not a Crisis, But Everyone Else Thinks It Is
  • Conference Proceeding by American Water Works Association, 11/01/2008
  • Publisher: AWWA

$12.00$24.00


This powerpoint presentation presents a crisis situation and how it was handled by the media and by Tampa Bay Water. Topics covered include: be the first and best source of informationwith the Board, the public, and the media;open communications with project teamcriticalincluding full disclosure to communications staff; respond to the role of investigative reporter byupholding the public's right to know, uncovering "secret" information, provoking outrage; and,prompt policy changes or action; focus on reports to Board, regulators, members; and, have communications staff attend and observeinterviews.

Related Products

AWWA 51866

AWWA 51866

Show Me the Savings! Do New Homes Use Less Water?..

$12.00 $24.00

AWWA DSS69201

AWWA DSS69201

A Time-Saving Method for Getting More Data Out of Your Tracer Studies..

$12.00 $24.00

AWWA ACE92136

AWWA ACE92136

Biodegradability of Natural Organic Matter: A Comparison of Methods (BDOC and AOC) and Correlations..

$12.00 $24.00

AWWA ACE99442

AWWA ACE99442

From an Anonymous Supplier to a Well-Known Supplier: From "Taken for Granted" to "Bra..

$12.00 $24.00