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AWWA ACE68791
- Creative Approaches to Customer Communications
- Conference Proceeding by American Water Works Association, 11/01/2008
- Publisher: AWWA
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This powerpoint presentation begins by providing a brief overview of Aqua America, Inc., and in particular Aqua Pennsylvania, Southeast Division. The Crum Creek Water Treatment Plant is highlighted, including Crum's influence on the hydraulic model, Crum's construction effort, and the 2007 contamination incident. A brief overview of Twenty First Century Communications (TFCC) is provided, along with TFCC's business focus, communication technologies, UCS Features - Geo-coded Mapping, San Diego fires, plume modeling, outage footprint, UCS Features - Inbound, and other UCS applications for utilities. Includes figures.
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