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AWWA ACE69080
- Why Maintaining Intellectual Capital through Knowledge Management and Strategic Succession Planning is Paramount
- Conference Proceeding by American Water Works Association, 11/01/2008
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation begins by providing a brief overview of the pending "brain drain" due to the Baby Boomer generationretiring in large numbers and taking with themcrucial knowledge(intellectual capital) of the water industry. Memphis Light, Gas, and Water (MLGW) is presented as a positive example of succession planning (SP)andknowledge management. Succession planning leadership considerationswithin MLGW's Water Division are presented, along with MLGW's methodology for SP, talent management grid, certified operator considerations, MLGW Corporate University'spreparatory courses for certification, developmental opportunities within theMLGW SP program, educational opportunities (CEUs), and knowledge management considerations.
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