• AWWA ACE69082
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AWWA ACE69082

  • Human Resource Strategies: Art is the New Science
  • Conference Proceeding by American Water Works Association, 11/01/2008
  • Publisher: AWWA

$12.00$24.00


This powerpoint presentation begins by providing a brief overview of fast-approaching trends in our business andHuman Resource strategies, including the following:examining IMPORTANT issues before they become URGENT; identifying necessary skills for the future; and,revamping association meetings. The presentation provides an introduction to the art of prediction andthe science of forecasting, and presents key findings as far as what is changing the world including the following:abundance -people liberated by prosperity but not fulfilled by it; Asia -performing white-collar work at significantly lower costs,forcing knowledge workers in the advanced world tomaster abilities that can't be shipped overseas; and,automation - has begun to affect this generation's white-collarworkers in much the same way it did last generation'sblue-collar workers. Presentation summary presents skills for the future and theabilities that matter most, including: design - create something that is emotionally engaging;story - place facts in context and deliver them withemotional impact;symphony - corral a diverse group to produce aunified sound;empathy - the ability to stand in others' shoes;play - "The most effective executives deployed humortwice as often as middle-of-the-pack managers"; and,meaning - "People have the means but not the meaning". Topics presented under "revamping our association meetings" include the following: Preaching To The Choir;It is All About The Annual Meeting;What Happens at the Meeting,Stays at the Meeting; and,Content is King.

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