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AWWA ACE70513
- Electronic Bill Payment and Presentment
- Conference Proceeding by American Water Works Association, 11/01/2009
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation begins by providing a brief overview of the motivators and barriers of water utilities using electronic bill payment and presentment (EBPP). Examples of several EBPP models are provided, along with elements of moving a utility to a EBPP regarding vendors, implementation, testing, and presentment. Customer expectations of EBPP, customer data security, legislation, and Vertex's Meter-to-Cash (M2C) Solutions Portfolio are all presented. Includes 6 references.
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