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AWWA ACE70514
- Balancing Revenue Needs with Customer Needs and Compassion
- Conference Proceeding by American Water Works Association, 11/01/2009
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation begins by providing a brief overview of the North Las Vegas Water Service area, and different elements that go into rate-making that include: gathering needs and costs,projecting dollars needed to cover costs, andusing a model or consultant; involvement in the form of anadvisory group to the decision-maker,public notices, andpublic meetings; recommendations regarding asimplified version of study,meets the needs of the agency, customer, and the needy,based on affordability; strategy fordecision-makers regardinghazards, transparency, and flexibility; and implementation as far as pick implementation date with least impact,give reasonable notice,more than one notice, and,train staff to answer questions.
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