Provide PDF Format
AWWA ACE70642
- The Business Case for Top-Notch Customer Service
- Conference Proceeding by American Water Works Association, 11/01/2009
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation begins by providing a brief overview of the importance of good customer service. Components of greatcustomer service are presented, along withstrategies and best practices,mini-case studies,what you need to know, and, actions you can take. Includes tables, figures.