• AWWA ACE70695
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AWWA ACE70695

  • Use of Information Technology to Support Knowledge Management
  • Conference Proceeding by American Water Works Association, 11/01/2009
  • Publisher: AWWA

$12.00$24.00


This powerpoint presentation begins by providing a brief overview of the value of knowledge management and a knowledge management plan. The findings from the San Francisco Public Utilities Commission (SFPUC) Needs Assessment Survey are presented, along with knowledge management options, implementation of SFPUC's mIToolbox, the mIToolbox Dashboard, screen shots of the website, and Wiki Quick Links.

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