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AWWA ACE70738
- Utilizing Social Media for Water Utilities
- Conference Proceeding by American Water Works Association, 11/01/2009
- Publisher: AWWA
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This powerpoint presentation begins by providing a brief overview of social media, defined as a second generation internet-based services,which emphasize online collaboration andsharing among users. The uses of social media by water utilities are outlined, along with examples of effective use of social media, advantages/disadvantages of using social media, possible social media tools for water utilities, and social media optimization and marketing.
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