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AWWA ACE70826
- Connecticut Utility Leads the Industry
- Conference Proceeding by American Water Works Association, 11/01/2009
- Publisher: AWWA
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This powerpoint presentation begins by providing a brief overview of New Haven's South Central ConnecticutRegional Water Authority (RWA) and the paradigm shift from disaster responseto business continuity plans (BCPs) in order to ensure that basic operations andservices are provided at alltimes, under all circumstances. Topics presented include: recovering and maintainingoperations during anemergency; RWA - one of the 1st water utilities to developa comprehensive, NIMS compliant BCP; methodology for developing a BCP; business impact analysis; recovery time objectives matrix; crisis communication / incident command; staff training, exercise and update; and, BCP benefits for RWA. Includes table, figure.
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