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AWWA ACE71030
- MAP to Quality: Management Assessment Profile - 25 Performance Standards
- Conference Proceeding by American Water Works Association, 11/01/2009
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation begins by providing a brief overview of the Management Assessment Profile (MAP) to Quality program, a set of standards toinstill professionalconsistency anda peer-to-peersupport system toexpand growth andknowledge capacitiesof the organization. The MAP 5x5 Quality Matrix is presented and includes 5 selected values: vision;client service;leadership; technical management; and, community. Operations, maintenance, andmanagement standards are presented, along with an achievement system, and buying in and getting it all done.
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