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AWWA ACE92014
- Ensuring the Supply of Water Management Skills in New South Africa
- Conference Proceeding by American Water Works Association, 01/01/1992
- Publisher: AWWA
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The Umgeni Water Department, during the days of apartheid and beyond, adopted an active affirmative action program to promote workers and to "level the playing field" for white and nonwhite workers. The author points out a number of factors that work against affirmative action in South Africa and then discusses how Umgeni water tackled those challenges. For example, one problem was reliance on formal training; that did not work, and Umgeni responded with instituting on the job training, in which a person was not taught a skill in a vacuum but learned it and reinforced that learning on the job. As a result, the number of skilled, clerical and management positions has risen from 132 (about one-third of Umgeni's total number of employees) in 1989 to 212 (about two-thirds of the total number of employees) in 1992.
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