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AWWA ACE93017
- Organizing Your Utility for Efficiency and Effectiveness
- Conference Proceeding by American Water Works Association, 01/01/1993
- Publisher: AWWA
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This paper discusses some new and some old approaches to achieving greater effectiveness and/or efficiency in providing water utility services. Four different approaches will be presented with definitions and case studies for each approach: business process redesign; benchmarking; regionalization; and privatization.
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