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AWWA ACE94012
- Implementing Quality Management: A European Experience
- Conference Proceeding by American Water Works Association, 01/01/1994
- Publisher: AWWA
$12.00$24.00
Thames Water Utilities Ltd. began its quality journey in 1989. The company has evolved a unique approach based on the gradual introduction of quality management disciplines and using an internal quality standard. The benefits of this approach are described.
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