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AWWA ACE95117
- Selling a Comprehensive Infrastructure Improvements Program to Regulators and Communities
- Conference Proceeding by American Water Works Association, 01/01/1995
- Publisher: AWWA
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Throughout the review and establishment of a proposed infrastructure replacement program, the importance of sound data cannot be over emphasized. The engineering aspects as well as the financial aspects of pipeline maintenance and replacement require an extreme amount of coordinated effort to substantiate that a replacement program is needed and to aid in planning the program. The author believes that the data will be even more important as we go into the future to demonstrate that the program is being done efficiently and that benefits are being received by the customers. The viewpoints of outsiders, even those who may be considered adversaries, are equally important in fashioning a replacement program. This process is ongoing. Program flexibility is a key ingredient to incorporate new discoveries and maintain consensus. Selling an infrastructure replacement program, then, comes down to three efforts: discovery, consensus building, and flexibility.
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