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AWWA ACE99323
- Strategic Thinking for Utilities
- Conference Proceeding by American Water Works Association, 01/01/1999
- Publisher: AWWA
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Utility managers are beginning to realize that they don't just manage treatment plants, they manage their organization's futures. This paper discusses how value and high performance are only created when a good strategy is implemented in a sustainable manner. The water utility industry is in the throes of significant and rapid change. More and more new issues continue to emerge: regionalization, diversification, public involvement, the changing focus of environmental management, and the vertical integration of the water and wastewater industry.
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