Provide PDF Format
AWWA ACE99566
- Consolidating Services: Does "One-Stop" Really Work for Utility Customers?
- Conference Proceeding by American Water Works Association, 01/01/1999
- Publisher: AWWA
$12.00$24.00
This paper describes one city's experience joining three utilities (water, wastewater, garbage) into one and transforming three separate customer service organizations into a one-stop service operation. A fourth utility (electric) joined also in the service consolidation, creating one-stop shopping for customers of four utilities.
Related Products
AWWA WQTC55150
Molecular Methods for the Detection of Infectious Enteroviruses in Source or Finished Waters..
$12.00 $24.00
AWWA ACE56308
Comparing the Efficiency of Low and Medium Pressure UV Light for Inactivating Giardia Muris and Cryp..
$12.00 $24.00