• AWWA CSC59661
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AWWA CSC59661

  • Customer Communication from Beginning to End
  • Conference Proceeding by American Water Works Association, 04/07/2004
  • Publisher: AWWA

$12.00$24.00


This slide presentation outlines information on an effort by the Charlotte-Mecklenburg Utilities to build a new South Water Main to meet the water demand needs of a growing community. Topics outlined include: project coordination with other city departments; partnership with local public relations firm; partnership with Charlotte-Mecklenburg Customer Service Center; project communication; challenges; community involvement; post-construction survey; and, awards.

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