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AWWA CSC59661
- Customer Communication from Beginning to End
- Conference Proceeding by American Water Works Association, 04/07/2004
- Publisher: AWWA
$12.00$24.00
This slide presentation outlines information on an effort by the Charlotte-Mecklenburg Utilities to build a new South Water Main to meet the water demand needs of a growing community. Topics outlined include: project coordination with other city departments; partnership with local public relations firm; partnership with Charlotte-Mecklenburg Customer Service Center; project communication; challenges; community involvement; post-construction survey; and, awards.
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