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  • AWWA CSC59672
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AWWA CSC59672

  • Blackout 2003 - a Customer Service Perspective
  • Conference Proceeding by American Water Works Association, 04/07/2004
  • Publisher: AWWA

$12.00$24.00


This slide presentation outlines information on the power outage of August 14, 2003 that effected a large portion of the Northeastern United States and Canada. The slides present information on how a joint City-Cleveland Water Department (CWD) Call Center was established to handle the large volume of calls created by the water crisis.

Product Details

Edition:
Vol. - No.
Published:
04/07/2004
Number of Pages:
29
File Size:
1 file , 2.2 MB

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