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AWWA CSC59679
- "Cost Per Transaction: The Bottom Line for Kiosks, Automated Pay Stations or Any Customer Payment Option"
- Conference Proceeding by American Water Works Association, 04/07/2004
- Publisher: AWWA
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This slide presentation outlines information on payment options for customers of the East Bay Municipal Utility District. Topics covered include: business drivers for new payment options; new electronic pay options; changes in business environment; key goals; branch office customer profile; and, comparative analysis of pay options.
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