AWWA CSC91022

The key to long-term success of a geographic information system (GIS) depends on teamwork and staff support, which are developed during the three phases of pre-sell, project management, and the building of a winning team. The formulation of a GIS team typically begins with in- house staff. This paper uses a case study of Newport News, Virginia, to show how team building can be an integral part of planning for design and implementation of GIS. A great deal of background is given on the Newport News Waterworks and its efforts in using GIS. A three-phased effort was made: facilitator study (a suggested plan for action), street centerline base map creation, and in-house GIS. The business goals and objectives were identified and a mission statement formulated. Six factors for successful long-term implementation of GIS were identified: the active involvement of senior management, investment in GIS education, enthusiasm, recruitment of positive team players, a plan of action, and involvement of the data processing department. The GIS team comprised an executive committee, which included senior and middle management; department heads; the city council; the vendor and consultant; and prospective clients, which included private entities and adjacent municipalities. Based on preliminary interest expressed by outside entities, it appeared that the waterworks could recover some costs of implementing GIS by acting as a service bureau.

Product Details

Published:

01/01/1991

ISBN(s):

0898675812

Number of Pages:

10

File Size:

1 file , 420 KB