AWWA CSC91049

Automatic meter reading (AMR) must be approached systematically. Implementing an AMR is not an engineering project nor an information systems project; it is a customer service project. This paper offers an overview of automatic meter reading, beginning with a discussion of metering as a system, a subsystem of customer service. A history of AMR traces the evolution from 1960s through the present. A number of AMR systems are described, including: telephone dial, both outbound and inbound; telephone scanning; cable television; radio frequency; telephone dial-back; powerline carrier; and hybrid systems. Figures show photographs of equipment as well as schematic drawings of how such systems work. Based on the results of a survey of 93 utilities, issues regarding level of interest in AMR, current efforts, trial projects, implementation difficulties (i.e., deployment, customer relations, and system integration), and attitudes are discussed.

Product Details

Published:

01/01/1991

ISBN(s):

0898675812

Number of Pages:

30

File Size:

1 file , 1.7 MB