• AWWA DSS60310
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AWWA DSS60310

  • Strategic Business Planning: The Secret Ingredient
  • Conference Proceeding by American Water Works Association, 09/29/2004
  • Publisher: AWWA

$12.00$24.00


This slide presentation outlines information on strategic business planning as it relates to water utilities. Topics covered include: strategic planning; customer service; surveys; target areas; tracking complaints; bottled water; service calls; and, costs.

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