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AWWA DSS90012
- 1989 Survey of Water Utility Interest in Automatic Meter Reading
- Conference Proceeding by American Water Works Association, 01/01/1990
- Publisher: AWWA
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To aid water utility managers' consideration of automatic meter reading (AMR) technology, the AWWA Research Foundation has funded a study on AMR in the water industry. A key part of this research was a survey of water utility managers in the United States and Canada. The objective of the survey was to assess the level of interest in automatic meter reading. A majority of the respondents expressed interest in AMR. As expected interest was high among utilities that had a high proportion of indoor meter sets, and among larger utilities. Overall, the reasons utilities were interested in AMR was the same across groups. The most important factors included a desire to increase efficiency of meter reading and billing, and a desire to improve customer service. The biggest impediments were the cost of AMR and the problems associated with system implementation.
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