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AWWA IMTECH51405
- Successful Reengineering: Laying the Proper Foundation
- Conference Proceeding by American Water Works Association, 01/01/1999
- Publisher: AWWA
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Successful organizational improvement involves four basic questions: what is thebusiness about; what type of organizational culture exists; how is the workperformed; and what type of leadership exists within the organization. These fourquestions relate to the purpose, culture, and leadership of the organization, andthe processes the organization uses to accomplish its objectives. Effectiveorganizational change requires that all four are understood and aligned. Thispaper discusses the components of successful organizational re-engineering andaddresses the issue of organizational culture and how it relates to leadershipand strategy. Includes 5 references, figures.
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