Provide PDF Format
AWWA IMTECH51435
- Designing, Developing & Implementing an Organizational Performance Management System
- Conference Proceeding by American Water Works Association, 03/01/2000
- Publisher: AWWA
$12.00$24.00
A recent study of almost 50 water and wastewater utility managers from various sized utilities revealed that, despite a common strategic goal of operational excellence, the managers scored lower in areas related to task and task accomplishment than would be expected in a well led organization. The study indicates the need to emphasize the accomplishment of results. A goal and metrics driven Organizational Performance Management System (OPMS) can help to focus and organization on results. This paper discusses the four key characteristics of a successful OPMS. Includes 3 references, figures.
Related Products
AWWA WQTC69492
Ozone Oxidation of Pharmaceuticals, Pesticides and Endocrine Disruptors during Drinking Water Treatm..
$12.00 $24.00
AWWA DSS71297
Hydromon™: The First Built-In On-Line Quality Monitoring System in a Public Supply Network..
$12.00 $24.00