AWWA IMTECH55806

This paper focuses on the pilot implementation of a knowledge management system for a water utility. The primary goal of this implementation was to put information that high-level personnel of the water utility need on a daily basis, at their fingertips. An individually customizable portal was implemented that enables senior managers to see the information that they want in various formats including tabular data, charts and maps. Access to information is on a scale that is equivalent to the availability of the data in quality assured forms. In some cases this access is near real-time for in-line sensors with automated quality assurance. Information from different sources may be added with minimal reliance on IT (Information Technology) staff. A rule-based system can set off alerts under user-specified conditions. Advanced searches may be performed on document repositories for fast access to information in documents in a variety of commonly used formats. A map-based interface facilitates fast access to information. Includes 2 references, figures.

Product Details

Edition:

Vol. - No.

Published:

01/01/2002

Number of Pages:

13

File Size:

1 file , 1000 KB