• AWWA IMTECH64710
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AWWA IMTECH64710

  • Improve Workflow and Maximize Collections
  • Conference Proceeding by American Water Works Association, 03/01/2007
  • Publisher: AWWA

$12.00$24.00


This slide presentation outlines the City of Charlotte, North Carolina, Finance Department/Revenue Division's StrategicOperating Plan and steps Revenue has taken toenhance their operation. Topics outlined include: task list; increase productivity; project portfolio to maximizecapacity and complete projects; collaboration with Key Business Units to improve cash handlingprocesses, inventory tracking and reporting mechanisms; sample of Revenue Project List; Billing, Collection and Deposit Team; process models; bankruptcy process; NC Debt Setoff Process; and, E-Business services offered for thecustomer's convenience. Includes tables, figures.

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