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  • AWWA IMTECH64717
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AWWA IMTECH64717

  • Overcoming Inertia When Building a Customer Oriented Organization
  • Conference Proceeding by American Water Works Association, 03/01/2007
  • Publisher: AWWA

$12.00$24.00


This slide presentation outlines elements of building a customer oriented organization. Topics outlined include: customer expectations; customer interactions; setting direction and accountability; building momentum; resistance to change; and, key points to remember.

Product Details

Edition:
Vol. - No.
Published:
03/01/2007
Number of Pages:
15
File Size:
1 file , 720 KB

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