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  • AWWA INF53986
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AWWA INF53986

  • Developing a Customer Driven Pipe Replacement Program
  • Conference Proceeding by American Water Works Association, 06/01/2001
  • Publisher: AWWA

$12.00$24.00


Water utilities need to align pipe replacement programs with improving customersatisfaction in the areas of water quality and service reliability. Customerdriven performance measures for each of these two areas are identified anddiscussed in this paper. This information should be used to prioritize water mainsfor replacement or rehabilitation and secure customer support for theinvestments.

Product Details

Edition:
Vol. - No.
Published:
06/01/2001
Number of Pages:
27
File Size:
1 file , 190 KB

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