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AWWA JAW19248
- Journal AWWA - Tucson's Customer Relations Program
- Journal Article by American Water Works Association, 06/01/1986
- Publisher: AWWA
$15.00$30.00
This article outlines the City of Tucson Water Department's customer service program, including description of computerized data bases; written policies, procedures, and work methods; mechanisms for internal communication; and the role of each employee in accomplishing utility goals and objectives.
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