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AWWA JAW46151
- Journal AWWA - Technology Plans: A Smart Investment
- Journal Article by American Water Works Association, 04/01/1997
- Publisher: AWWA
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This article addresses planning for information technology and highlights issues that concern utility managers. Information technology offers substantial benefits to utilities; however, there are also pitfalls and costs associated with the technology. The article addresses the major components of an information technology plan and illustrates some difficulties and challenges facing organizations that are installing new information systems.