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AWWA JAW6353
- Journal AWWA - Water Representatives Provide a Systematic Approach to Meter Reading
- Journal Article by American Water Works Association, 12/01/1981
- Publisher: AWWA
$15.00$30.00
A new meter reading program in Albuquerque, New Mexico solved employee morale problems, decreased customer complaints, and increased water revenues for the city. Meter readers have been upgraded to trained water representatives who take direct responsibility for customer relations.
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