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AWWA JOINT53619
- Leadership is the Key to Competitiveness
- Conference Proceeding by American Water Works Association, 01/01/2001
- Publisher: AWWA
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This is a time of significant change in the utility industry. The industryfaces issues such as regulatory constraints, budget limitations, privatization, to name just a few. Overcoming these challenges will require significant leadership. Yet many managers lack the necessary leadership skills. This paper discusses the steps involved in creating an organizational performance management system (OPMS) and its use in leadership development. Includes 3 references.
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