AWWA JTMGT57451

Under today's rapid change environment, utilities must now redirecttheir attention beyond their traditional domains and face a new economic challenge to providetheir services at the lowest possible cost. The evolving state-of-the-art of control systems and database management systems, and howthese are deployed and made available to the organization, has created a whole new opportunityto manage costs as an aspect to utility performance tracking and optimization. Althoughinvesting in technology can be difficult during periods when budgets are being slashed asrevenues decline, the "payback" in technology can be significant and can only be fully realizedwhen both staff and the organization are able to leverage technology for optimizing workpractices and improving performance and reliability. As such, work practice optimization,capture of organizational knowledge and use of data from information systems are criticalelements in using performance measurement systems to manage utility activities. The aspectsof efficient cost and resource tracking; storing and retrieving the "knowledge-component" of anorganization - coupled with powerful decision-support tools, represent the full capabilities andtremendous payback that technology investments can provide. This paper discusses information management solution investment strategies that include: IT fitness assessment; defining the future; the power of integration; and, implementation and technical support considerations. Includes figures.

Product Details

Edition:

Vol. - No.

Number of Pages:

6

File Size:

1 file , 380 KB