AWWA JTMGT57453

This paper addresses the background, development, and implementation of a StrategicBusiness Plan by the City of Lafayette, Indiana. Lafayette is a community located inwest central Indiana with a population of approximately 61,000. In mid-2001 the City ofLafayette initiated the strategic business planning (SBP) effort to increase organizationaleffectiveness and enhance the performance of four of its divisions: the Civil EngineeringDepartment, the Water Department, the Wastewater Department, and the StreetDepartment (Public Works).Given the interdependent culture that exists in the City of Lafayette, the efforts of onedepartment to change are enhanced to the extent that all City Departments embrace theSBP process and accept the need to improve. Understanding this interdependence, PublicWorks invited the City's executive leadership and other City Department heads toparticipate in the SBP process. The subsequent enthusiasm of the other City departmentheads prompted the Mayor and executive City officials to expand the program to be thedevelopment of a City-wide Strategic Business Plan. Includes figure.

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Edition:

Vol. - No.

Number of Pages:

8

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1 file , 200 KB