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AWWA JTMGT61346
- Coaching or Criticizing? Making the Most of the Employee Performance Appraisal Process
- Conference Proceeding by American Water Works Association, 02/01/2005
- Publisher: AWWA
$12.00$24.00
The performance review process can be a positive tool in providing guidance,establishing a non-threatening working environment, and creating the opencommunications necessary to foster continuous improvement and employee satisfaction.This paper addresses why we do performance evaluations and what we shouldgain from them. The paper discusses the status of various appraisal processes in private andpublic organizations and offers insight into making a program more effective and lessdreadful. The paper also includes a toolkit of ideas, including forms andreference materials, which will help attendees improve their appraisal processes andmake this long-revered business practice less painful. Includes 4 references, figure.
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