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AWWA SOURCES55645
- What Education Program is Right for Your Community?
- Conference Proceeding by American Water Works Association, 01/01/2002
- Publisher: AWWA
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This paper discusses the necessary steps a utility should take in selecting an education program that will fit its budget, not overwhelm its staff and actually work to educate the audience. The steps include: needs assessment; advisory committee; establish the mission; set the budget; determine staffing needs; and, establish the specific quantifiable goals that the utility is trying to reach. Three case studies are given.
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