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AWWA WQTC65747
- Voluntary Environmental Compliance: Using Influential Tactics and Motivation to Gain Compliance
- Conference Proceeding by American Water Works Association, 11/01/2007
- Publisher: AWWA
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Compliance promotion programs are a critical part of a complete environmentalstrategy. Influencing people through persuasion to comply with environmentalregulations is a relatively old method of compliance gaining when compared with thenewer methods of enforcement and litigation. Using influential tactics can help to reducethe often-adversarial relationship between regulatory agencies and industrial dischargers.Incorporating influential tactics to manipulate others into complying is an importantaspect of environmental compliance. The primary goal of this research is to gain insightinto how voluntary environmental compliance works and what it takes to influence othersto obtain compliance without using regulatory litigation. A second goal of this researchis to investigate if regulators in upper East Tennessee are using non-enforcementmeasures to seek compliance. Interviews were conducted with forty (40) regulatoryemployees at the Johnson City Regional Environmental Field Office. This research willhelp determine what strong points and what shortcomings exist in the voluntarycompliance program. This information can be used to make regulated entities moreaware of the benefits of voluntary compliance and to help regulators develop incentivesto make voluntary environmental compliance more attractive. Includes 22 references, tables.