AWWA WSP57728

This slide presentation outlines the customer information and billing system used by the City of Dallas Water Utilities. Topics covered include: credit services section; credit services philosophy; strategies to assist customers; bill validation; check credit/payment history; payment priority; no checks accepted; cut-offs for non-pay; account security; ways customers can help; payment locations; routine collection techniques; collection leverage; dun notices; account information pages; master-metered apartment timeline; residential and commercial timeline; skiptrace sources; and, survey comparison.

Product Details

Edition:

Vol. - No.

Published:

03/19/2003

Number of Pages:

58

File Size:

1 file , 770 KB