AWWA
AWWA is the world's largest organization of water supply professionals, representing the entire industry spectrum of treatment plant operators and managers, scientists, environmentalists, manufacturers, academicians, regulators, and utilities. AWWA standards cover hundreds of products and procedures.
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Rising from the Ashes: A Call Center's Struggle with Aging Technology
$12.00 $24.00
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Application Services for Internet-Based Management of Drinking Water Quality and Operating Data
$12.00 $24.00
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Solving the Regulatory Quagmire: Enterprise Compliance Management
$12.00 $24.00
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Meter Data Collection - Is Fixed Network Right for You?
$12.00 $24.00
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Billing and Metering Inconsistencies in Utility Customer Service Operations in the United States
$12.00 $24.00
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Customer Telephone Calls: The Good, the Bad and the Funny
$12.00 $24.00
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Motivation and Preventing Job Burnout
$12.00 $24.00
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Incorporating the Customer Perspective into Our Day-to-Day Business
$12.00 $24.00
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Delivering Service Excellence by Focusing on Going "Back to the Basics" In the Call Center
$12.00 $24.00
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Preparing for the Inevitable: Replacing Or Upgrading Your CIS
$12.00 $24.00
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Revenue, Collection and Bankruptcy
$12.00 $24.00
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Improve Workflow and Maximize Collections
$12.00 $24.00
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Pilot Study for the Integration of Customer Feedback into Online Early Warning Systems
$12.00 $24.00
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Leveraging Call Center Technology
$12.00 $24.00
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Improving Customer Service with Mass Notification: How Park Water Company Reduced Customer Communica
$12.00 $24.00
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