AWWA
AWWA is the world's largest organization of water supply professionals, representing the entire industry spectrum of treatment plant operators and managers, scientists, environmentalists, manufacturers, academicians, regulators, and utilities. AWWA standards cover hundreds of products and procedures.
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That's Why It's Called TeamWORK!
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Colorado Springs Utilities Diversity Management and Mentoring Pilot Programs: An Organizational Mode
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How to Develop and Implement an Affirmative Action Plan: "A Louisville Water Company Case Study
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The Glass Ceiling: Making Full Use of Our Human Capital
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Looking at the Glass Ceiling: The View From Above
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The Impact of Water Industry De-Regulation Upon Strategic Planning and Organizational Design
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A Systematic Approach to Prioritizing Water Utility Capital Spending
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A Winning Strategy for Capital Improvement Planning
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Staying Ahead in the Nation's Fastest Growing City
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Leveraging Financial Performance Measures in Strategic Planning
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Customers as Advocates--Here's How
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Strategic Planning for Customer Satisfaction at Columbus Water Works
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Joining Forces to Improve Customer Service
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The People Side of Change: Creating Long Term Competitiveness - Sunday Workshop S1
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Passport to Excellence: Providing Seamless Customer Service Through a Utility System Call Center
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