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SME IQ900740
- Justifying A Quality Initiative To Top Management
- standard by Society of Manufacturing Engineers, 06/01/1990
- Publisher: SME
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MOBILIZING THE WORKFORCE FOR THE QUALITY AND PRODUCTIVITY CHALLENGE OF THE 1990S BEGINS WITH THE COMMITMENT OF TOP MANAGEMENT. WITHOUT THIS SUBSTAINING SPONSORSHIP, QUALITY PROGRAMS WILL BE SHORT-LIVED AND UNSUCCESSFUL, LACKING THE REQUIRED ORGANIZATIONAL SUPPORT AND RESOURCES. TO WIN TOP MANAGEMENT'S INITIAL COMMITMENT AND SUSTAINED SPONSORSHIP, IT IS CRITICAL TO DEMONSTRATE THE VALUE OF A QUALITY PROGRAM. THIS PAPER DISCUSSES HOW TO PRESENT AND JUSTIFY A QUALITY INITIATIVE BY USING PROFITABILITY AND CASH FLOW.